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July 19, 2024Human-AI Relationships: A Psychological Warning
MIT psychologist Sherry Turkle warns against forming emotional bonds with AI chatbots, highlighting the risks of “artificial intimacy.” According to Turkle, these relationships can seem comforting but ultimately lack genuine empathy, posing a danger to emotional health. Her research emphasises that while AI can simulate empathy, it cannot truly reciprocate human emotions, creating an illusion of companionship that may lead to unrealistic expectations in human relationships.
Illusory Comfort and Emotional Risks
Turkle’s studies document cases where individuals, like a married man seeking emotional validation from a chatbot, form deep connections with AI. These interactions, although temporarily relieving, can undermine the importance of vulnerability and mutual empathy in real human relationships. Turkle argues that AI offers an illusion of intimacy without the demands of genuine companionship, which can be detrimental in the long run.
AI’s Benefits and Privacy Concerns
While AI chatbots can assist in mental health treatment and offer reminders, Turkle and other critics point out potential dangers, including privacy issues and the risk of harmful advice. Thousands of trackers collect users’ private data, raising significant concerns about data usage. Turkle advises valuing the challenging aspects of human relationships, such as stress and vulnerability, as they enrich emotional experiences, warning against becoming too attached to AI interactions.
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