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Voice AI Is the New Fast Food Drive-Thru Assistant
Voice-activated AI systems are transforming the fast-food industry, allowing customers to order seamlessly at major chains, according to PYMNTS.com. This new technology has started handling millions of orders, proving that voice AI is rapidly becoming a staple in the fast-food customer experience.
Streamlined Service or Privacy Concern?
Many critics have stated that voice AI may pose serious security concerns for foodies, due to interaction with payment processes and order details. More specifically, the point of sale is a point of contention since AI voice-activated systems may require these for food to be purchased.
Editor’s Comment: The Pacific Islands rely a great deal on the tourism industry, in which food & beverage service comprise a major component of the revenues and jobs. As AI refines itself overseas and becomes cheaper, this could seriously dent into local GDPs and job markets.
(Visit PYMNTS.com for the full story)
*An AI tool was used to add an extra layer to the editing process for this story.
