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Less people using calls to figure out health? Not to worry, AI’s on the way!
Shift from Telehealth 1.0
Telehealth, once a pandemic hero, is seeing a decline as AI and in-person visits rise. Oregon Health & Science University recently cut its telehealth nursing unit, reflecting a broader trend. Robin Glass from Included Health suggests that the initial telehealth model, which lacked holistic care, is outdated and not meeting patient needs.
Business Model Changes
Major companies like Amazon and Walmart are adjusting their telehealth strategies. Amazon merged its telehealth service with One Medical, citing “impersonal care” issues. Walmart exited telehealth but sold its division to startup Fabric, which aims to enhance healthcare with AI-driven solutions.
Innovative Future Technologies
Innovations like Fabric’s AI-powered platform and Crescent Regional Hospital’s Holobox hologram system are shaping the future of telehealth. These technologies promise improved patient engagement and operational efficiency, blending virtual and in-person care for better healthcare delivery.
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*An AI tool was used to add an extra layer to the editing process for this story.
