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A prominent Fijian leader highlighted the importance of maintaining a human-centred approach in the face of rapid automation and AI advancements during the 2024 Fiji Human Resources Institute Convention in Nadi, reports FBC News. Agni Deo Singh acknowledged the benefits of digitalization for efficiency and productivity but cautioned that these technologies should enhance, not replace, human capabilities.
Balancing Automation and Empathy
Singh urged HR leaders to prioritise a balance between automation and human-centric leadership, emphasising the need for empathy, compassion, and emotional intelligence. He stressed that these qualities are crucial as digital tools continue to transform the workplace, enabling employees to work more efficiently without losing the essential human touch.
Diversity and Inclusion as Innovation Drivers
Beyond technology, Singh highlighted the importance of gender equality, cultural diversity, and work-life balance, stating that diversity and inclusion are not just ethical imperatives but also key drivers of innovation and creativity. He reinforced the vital role of HR professionals in creating a balanced and inclusive workplace environment.
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